CentOS Version 5.6 is the operating system of choice for those looking for a highly stable version of Linux that offers enterprise-level reliability.

Ubuntu Version 10.04 LTS is considered the most user-friendly Linux distribution, offering strong community-based support and a consistent release cycle.

Fedora Version 14 is the leading-edge version of Linux, offering the latest features and capabilities. Recommended for advanced Linux administrators.

Our Windows Version 2008 Standard (Economy Plans: 2003 Web) servers combine the familiar interface of the world’s most popular operating system with an extensive set of high-powered features.

Available in Windows 64 Version 2008 Standard and Linux CentOS 64 Version 5.5. Enjoy a higher level of performance, including the ability to run a full 8 GB of memory!

Each Virtual Dedicated Server Plan includes:

Why ConnectMe ISP Servers:

• Admin access: Install and run virtually anything on the server.
• Manage multiple Web sites: Host multiple Web sites on one server account.
• Versatility: A dedicated server/virtual dedicated server can be used for a wide variety of purposes, including gaming, virtual (i.e., shared) hosting, and hosting of traffic-intensive Web sites.

Frequently Asked Questions

Included Support

If the source of the technical problem you are experiencing lies within systems or technology under our exclusive management, no charge will apply.
Examples of supported technical problems:

• Your server becomes unreachable due to a network failure within our facility.
• Your server becomes unreachable due to a hardware failure within our facility.
• The hosting service setup process failed to complete successfully.
• A root user password change request failed to resolve successfully.

If you need custom work, such as Advanced scripting, programming or troubleshooting, you need our Assisted Service Plan.

Assisted Service Plan

Save the time and energy it takes to setup, monitor and maintain your virtual dedicated server by letting our expert staff do it for you! With ConnectMe ISP Assisted Service Plan, our team of server professionals will personally set up your virtual dedicated server to deliver maximum performance. Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.

Each Assisted Service Plan Includes*:

Initial Server Setup:

• Including installation of operating system and Parallels Plesk Panel.
• Setup for the following services:
• -Domain Name & DNS
• -Hosting Account
• -SSL Certificate (1yr. Free Turbo SSL included with server purchase)
• -Resource Allocation

Security Services (Anti-Virus, Scanning):

• Monthly scans, as well as real-time on-access virus scanning of files (Windows servers only).
• We scan your server once a month, to provide you with any recommended remediation actions.

Emergency Services:

• Direct access to advanced support for emergencies including:
• -Service restart or reboot
• -Server or service down
• -Tier-3 Support troubleshooting

Patching Services:

• Patching services** for the base operating system, such as Fedora or Windows, which includes:
• -Official updates released by the Fedora or Fedora Legacy Project.
• -Official updates, bug fixes and security patches released by Microsoft.

Monitoring Services:

• Per server monitoring of basic services such as Ping and HTTP.

Custom Support Access:

• Access to our flat-rate custom support services

*Administrative Access is unavailable with the Assisted Service Plan
** In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer’s application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.
Note: Assisted Service Plan is not available for plans using Fedora operating system.

Genius Service Plan

Need help administering your server? Make the most of your Virtual Dedicated Server by letting our expert staff help you with your specific needs at a 30-minute rate of R570.00. Call 072 390-0111 for a quote.

Genius Service Plan includes:

• FREE diagnosis
• Install 3rd-party Web-based software or add-on module to a control panel
• Database assistance, such as data import/export
• Optimization of MySQL® Databases and Apache® webservice
• Dedicated and Virtual Dedicated password resets
• Dedicated and Virtual Dedicated backup/restore (only with FTP back-up add-on)
• Installation of 3rd-party SSL Certificates
• Migration of content to customer’s server or Web hosting account
• PHP/ASP Modules (per module)
• Configuration of game servers

Genius Service Plan will not perform the following tasks:

• Script troubleshooting
• Kernel modifications
• Advanced scripting/web programming
• OS Hardening
• Updates to IP tables and firewalls